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Frequently Asked Questions

Listed below are some of the most common questions we receive about our Complilab software.


If you do not see the answer to your question below, please contact our team so that we can provide additional information you may require. 

  • How and where do I access reports generated by Scimedico?
    Reports are accessed in the Scimedico Complilab environment at Reports can be downloaded form the report or service appointment pages.
  • How can I receive a demo of Complilab?
    Scimedico will set up a demo for you. Once you are onboarded as a Scimedico customer, all of your lab management, appropriate end users, and related departments will be brought online as part of onboarding, including training on the Complilab mobile application.
  • Do I have to purchase Complilab as an additional Scimedico service?
    Access to Scimedico’s Complilab software, including the mobile app version, is included when you purchase any of Scimedico’s services, such as Lab Monitoring & Testing and Design Builds.
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